What to do when QuickBooks can’t find a company file?

It can be difficult for users to access their company files and resume operations when they receive the QuickBooks company file not found error. The error message "QuickBooks Can't find your Company File" could appear when you attempt to open the company file from the No Company Open windows. Read this article all the way through if this error has affected your application so you can find efficient troubleshooting techniques.

What is a company file? 

It's crucial to understand what the company file means before delving into the error. All of the important financial information is kept in a company file. The file is kept in a. Extending QBW A single file that has been divided into several discrete pieces makes it simple to move and easy to open and copy. This QB file is simple to import between versions of QuickBooks. 

Let's now explore the QuickBooks Desktop error 'Can't open Company File'. 

What does the QuickBooks Company File Not Found error mean? 

The QuickBooks Can't Find Company File Error, as the name suggests, is displayed to users when their company file disappears or has issues opening. You can quickly fix the problem by looking at the error message and description. You must keep an eye out for any of the potential causes of this problem.

Causes of the Error QuickBooks Company File Not Found

The causes listed below cause QuickBooks to display the company file is missing error: 

  • When a file is transferred to a different location on the computer, the path to the QuickBooks company file changes. 

  • Unintentionally, the file was removed from local or network storage. 

  • Experiencing trouble connecting to the internet when running QuickBooks in multi-user mode. 

  • The error "QuickBooks cannot find company file" can also be caused by choosing the incorrect option to open a certain file type. 

  • QuickBooks cannot handle the name of the company file because it is too large. 

  • QuickBooks cannot locate the company file because the QBWUSER.INI file is deleted or corrupted. 

  • The cause of this problem could be a damaged hard drive. 

  • QuickBooks cannot locate the company file when the software files are destroyed. 

  • This problem might be brought on by using an inaccurate or outdated QuickBooks version. 

  • Company files not found in QuickBooks are caused by corrupted data and files in QuickBooks. 

  • The same results may be obtained from a conflicting QBW.tlg file.

Methods To Resolve QuickBooks Company File Is Missing Error

Be sure you update QuickBooks Desktop to the most recent version before continuing with the troubleshooting steps. You can obtain a copy of the QuickBooks Company file from the online storage if you accidentally erased the company file and you use Intuit Data Protect. 

Method 1: (For Multi-User Mode) Check for Network Connection 

  • On your keyboard, press Windows + R, then type CMD. 

  • After typing ipconfig/all, click OK. 

  • Input the server names and then make a note of them. 

  • Press the Enter key after typing Ping and the name of your server. 

  • If you experience any packet loss, it means that there are problems with your network connection, and you must utilise QuickBooks File Doctor to fix them. 

  • Find the QuickBooks Company File as a second option.

Method 2: Based on the type of file, use the Windows search feature to find the file type. 

  • Select the Windows Start button, and then in the Find Programs and Files search box, type the file extension and an asterisk (*).

    • Look for Accountants Change file type using *.qby

    • Enter *.qba for Accountants Copy file type.

    • Type *.qbb to look for the Backup files.

    • Enter *.qba for Accountants Transfer files.

    • Enter *.qbw to look for Quickbooks Company File.

  • To get rid of the QuickBooks file is missing an error, now open the file from the proper location.

Method 3: Choose the appropriate method to open a particular file type 

How to access a backup file 

  • Choose Restore a Backup File by clicking Open or Restore Company on the File tab. 

  • Choose the QuickBooks backup file with the.qbb extension and click Next. 

  • Choose the company file, then select Next. 


To, open the company file 

  • On the File menu, select Open or Restore Company. 

  • After selecting a company file, click Next. 

  • Choose Open after choosing to browse for the company file with the.qbw extension. 


To Open an Accountant's Copy Transfer File

  • On the File tab, choose Open or Restore a Company. 

  • Click Next after selecting the option to convert an accountant's copy transfer file. 

  • On the window titled "What the Accountant's Copy Can and Can't Do," click Next. 

  • Click Open after choosing the appropriate file with the.qbx extension. 

  • Choose Save to save the file to your PC.

Method 4: Determine the source of the issue 

Check to see if the problem is with the QuickBooks application or the company file as follows: 

  • Windows users can search for and launch File Explorer from the Start menu. 

  • Go through the QB folder for the QuickBooks.exe file. 

  • When you double-click QB, hold down the Ctrl key and don't let go until QB has opened. 

  • Try once more to access your company file. If you can, the software must be at fault. 

  • If you are unable to, though, then look at the list below. 

  • See if a sample file opens by trying the same method. 

  • If so, there is a problem with the company file. 


You can locate the QuickBooks company file that is stored on your Windows computer by using the techniques indicated above. Make sure to adjust the Windows settings to Display Hidden Files if you're still having trouble finding the company file. You can get immediate assistance from our Certified QuickBooks Desktop specialists by calling Help Number +1800-615-2347 for any other errors you encounter or if you are unable to locate the company file and are still receiving the QuickBooks company file not found issue.

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