How to Fix QuickBooks Sync Manager Not Working Error?


Are you a regular user of QuickBooks? Worried about the different errors and issues that are occurring time and again? This time, it's yet another error? Is it that this time the QuickBooks Sync Manager is not working? Don't worry! Every problem has its own definite solution and just like every other error of the QuickBooks applications, the Sync Manager Error of the application is also one of the most common errors. But don't worry, the following article has the all the detailed information about the QuickBooks Sync Manager error and the ways of troubleshooting the error.

Before going into the details of the QuickBooks Sync Manager error troubleshooting details, we as the users must first know all about the Sync Manager.

What is QuickBooks Sync Manager?

QuickBooks Sync Manager is basically a program. It runs along the desktop application and aids the user in the process of exchanging data between the desktop and the version which has been stored in the cloud server. 

It must be kept in mind that every time a QuickBooks user makes changes to the desktop database or the server, the changes get automatically updated with yet another version. This process of updation requires the permission of the user for the process to complete.

When does the sync manager error occur in QuickBooks and what are the reasons behind the error?

The QuickBooks Sync Manager Error occurs due to several reasons. But the main reason behind the Sync Manager error is the company file may be damaged or the company file may be missing. This issue occurring at the user's system may be one of the most critical issues that show up. Upon the occurrence of this error, some error messages show up on the screen. 

Following are the error messages that appear on the screen during the QB Sync Manager error:

  1. Error loading files from party Intuit sync manager.

  2. Intuit sync manager discontinued.

  3. Sync Manager error QuickBooks.

  4. Intuit sync manager not working.

  5. QuickBooks Sync Manager not working.

  6. Intuit sync manager has stopped working.

As mentioned above, one of the most critical and crucial of the issues that result in QuickBooks Sync Manager error is the corrupted or damaged company file. But, there are several other reasons too for the error to occur. These are as follows:

  1. First of all, it may be due to the list of programs files on the user's system.

  2. Next, another reason that may be the reason is corrupted program files.

  3. Yet another reason behind the error may be the type of network issues which the system might be facing during the time of transferring data.

  4. The firewall settings not allowing proper access to the main server is yet another reason behind the error.

Now, let us know something more about the process of how to download QuickBooks Sync Manager.

What are the steps to download QuickBooks Sync Manager?

The steps that a user must follow in order to download the QuickBooks Sync Manager are as follows:

  1. First of all, the user needs to uninstall QuickBooks.

  2. Along with uninstalling QuickBooks, the users must also rename the Intuit folders.

Note: The users can search for the folders in the following locations:

  • C:\ProgramData\Intuit\QuickBooks (year)

  • C:\Users\(current user)\AppData\Local\Intuit\QuickBooks (year)

  • Files\Intuit\QuickBooks(year)

  • 64-bit version C:\Program Files (x86)\Intuit\QuickBooks (year)

  1. Next, in order to rename the Intuit folders (if any), the users must follow the steps given below:

  • First of all, the user has to click on the Windows Task Manager.

  • Next, the user has to click on Task Manager.

  • After that, the user must select the Processes tab.

  • After doing so, the user must try to choose the Column Heading with the Image Name.

  • Next, he / she needs to select the alphabetical order in which the process will be taking place.

  • Then, while proceeding on with the task, the user might find the following files out of which he / she needs to select. The names of the files are as follows: QBDBMgrN.exe, QBDBMgr.exe, QBCFMonitorService.exe, Qbw32.exe.

  • Next, after selecting the file the user must click on End Process.

  • Next, a warning message will be displayed on the user's system screen. The message is as follows: "Warning: Terminating a process can cause undesired results including loss of data and system inability." To this, the user must select Yes.

  1. At last, the user must finally move on to reinstall the QuickBooks application.

THE TROUBLESHOOT: What are the steps to resolve the fix QuickBooks Sync Manager error in Windows 10?

(Note: The user of QuickBooks must keep in mind that if he / she tries to upgrade from an older version of Windows to Windows 10, the system may end up facing the QuickBooks Sync Manager error. Keep in mind, that this error occurs due to compatibility issues and/ or damaged and corrupted sync manager component.)

 The steps to resolve the QuickBooks Sync Manager error are as follows:

  1. At the foremost, the user must close the QuickBooks software. 

  2. Next, he/ she must also close the company files.

  3. Then, the user must ensure that the QuickBooks accounting manager is updated to the latest release

  4. After that, the user must open QuickBooks.

  5. Once the user is done with all the preceding steps, he / she must close the sync manager. 

  6. Then the user must navigate to the system tray. There he / she must right- click on the sync manager.

  7. Next, the user must click on the Exit button.

  8. The user must then find the sync manager folder in the local disk of the user's system: C\Users\Username\AppData\Local\Intuit.

  9. Next, the user has to find the folder and add the word "old" in the folder name.

  10. Towards the end of the procedure, the user must first reboot the system and start QuickBooks all over again.

  11. At last, the user must most importantly try to sync in the information and then check whether the issue gets resolved or not.

What are ways in which a QuickBooks user can reset and configure the Intuit Sync Manager?

The steps which the QuickBooks user must follow in order to reset and configure QuickBooks Sync Manager are as follows:

  1. At the fore most, the user must open or access the QuickBooks Desktop software.

  2. Next the user must open the Help menu.

  3. After that, the user must select the Manage Data Sync option.

  4. Once this is done, the user must reset the Intuit Sync Manager and click on the reset data sync when asked for.

  5. last but not the least, the user is ought to sign in to the sync manager with the proper, correct and appropriate credentials.

Conclusion:

Every problem has a solution. Just like this, we are here to help you resolve the QuickBooks Sync Manager error on your system. The issue mentioned above is also quite easy to resolve. We, as a team of professionals are there for help to every user. Feel free to reach us at 1-800-615-2347. Our QuickBooks error support team are there for your service 24*7 at your convenience.

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