How to Resolve QuickBooks Error CC-501?

Fix QuickBooks Error CC-501

As a regular user of QuickBooks, coming across technical errors when connecting with the financial institution is a common occurrence. QuickBooks Error Code CC-501 is one such error encountered when connecting QuickBooks to the bank for transactions. This error is generally caused due to a wrong transaction, server maintenance, or when establishing a direct deposit. The present discussion shall attempt to fix this problem by using easy troubleshooting solutions.

You might get the following error message on your computer screen:

Quicken Error CC-501

Common Causes of QuickBooks Error CC-501

Although the factors inciting this error are multifarious, below are enlisted the most common causes.

  • The error may occur when setting up direct deposit.

  • Opening the wrong transaction file upon connecting with the bank through QuickBooks.

  • Improper setup of QuickBooks or incorrect settings.

  • Routine server maintenance at the bank end.

  • QuickBooks Error CC 501 can also be caused by a broken Windows registry.

Troubleshooting Methods for QuickBooks Error CC 501

This section comprises apt methods that can help users in permanently fixing QuickBooks Error CC-501. Make sure to stick to the procedure with a keen attention without skipping on any step.

Method 1: Update Transactions

  • Head to the account that encountered this banking error and review the transaction log.

  • After that, the user is required to click on the Actions Gear Icon.

  • Finally, hit on the Update Now option.

Updating QuickBooks Account


Method 2: Update QuickBooks

  • Run QuickBooks as an administrator, and following that, make a move to the Help menu.

  • Now, click on the Update QuickBooks Desktop option and then hit on Reset Updates.

Update QuickBooks desktop Screenshot

  • Once done, click on Update Now to initiate the update process.

  • The process may take time depending o the internet speed. When the downloading culminates, restart QuickBooks and allow the downloaded updates to get installed.

  • Now, connect to the bank again, and try to acquire the transactions to check if QuickBooks Error CC-501 perished.


Method 3: Removal of Junk Files

  • The first step is to go for the shortkey (Windows key + R) to open the Run command.

  • After that, type "cleanmgr" and hit the Enter key.

Type cleanmgr in Run box Screenshot

  • The Disk Cleanup Tool will open. 

  • Herein, choose the C drive and then hit on Ok to initiate the disk cleanup process.

  • After cleaning up the junk files, check if Error CC 501 is resolved.


Method 4: Deactivate the Account

If the error still continues to occur, users should try deactivating the account. The steps for the deactivation are given below: 

  • Access QuickBooks and then visit the Tools menu.

  • Herein, the user is required to Choose the list of Accounts.

  • Following that, hit on the Edit option.

  • After that, click on Online Services, and follow up by hitting on Deactivate.

Deactivate all online services

  • Subsequent to that, hit on Yes.

  • Now, click on Setup Now and tap on Ok.

  • To conclude, click on Finish.

  • Subsequently, click on the Validate File option to ensure its correctness. Once that is done, hit on Ok.

  • Now, proceed to the Tools menu and head to the Account List.

  • Tap on Online Services and click on the Edit option besides the account.

  • Hit on Setup and after that, incorporate the login information related to your bank.

  • Conclude the process by clicking on the option to Save a password and then click on Connect.


Winding Up!

By following the steps above, you should be able to fix QuickBooks Error CC=501. If you need further assistance with technical issues in QuickBooks, feel free to contact our certified QuickBooks error support experts at the helpline 1-800-615-2347.

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