Fix QuickBooks Error 1310 with These Easy Methods

Learn Best Methods to Resolve QuickBooks Error 1310


While updating to a new version of QuickBooks or installing a new version, users get QuickBooks error 1310. The desktop version of the QB application only experiences this problem. One common cause of this issue is the malfunction of some Windows components. If a Windows application installer encounters this problem, it cannot create necessary files in the designated location during setup.

QuickBooks error 1310 Screenshot 300x212

Precautions to Take Before Fixing QuickBooks Error 1310

Before beginning troubleshooting, you must go through a few things to guarantee that QuickBooks error 1310 will be resolved. If you have these things on hand, you can correct the mistake without resorting to elaborate troubleshooting procedures. Here are the measures you must take:

1.    Check that the user's Windows profile has administrative privileges.

2.    Try updating or downloading QBD when Windows is in safe mode to ensure that no other programs will interfere.

3.    Try moving the QBD software installation to a separate disc.

4.    Before beginning the installation procedure, check to see if the drive you intend to use has enough free space.

Factors That Trigger QuickBooks Error 1310 and Ways to Fix It

An incomplete installation, an unregistered Windows installer, or a lack of authority can all lead to QuickBooks Error 1310. Using the QuickBooks tool hub, adjusting User Account Control, re-registering the Windows installation, and manually assigning full admin access are the methods to resolve this error.

Reason 1: A Corrupted or Incomplete QuickBooks File

If the hard drive storing your QuickBooks files becomes destroyed or corrupted, you may get QuickBooks error 1310. In addition, the damage may prohibit QB from updating since it affects files necessary for installation.

Solution 1: Use the QuickBooks Installation Analysis Tool to Troubleshoot

Installation Issues tab in Tool Hub Image

Intuit has released a QuickBooks installation diagnostic tool to help fix any problems that may arise during the installation process. The QuickBooks Installation Trouble-shooter is available in the QuickBooks Development Hub. QB Tool Hub used to be a separate program, but in recent editions, it has been incorporated into QBD. Here are the instructions for launching the diagnostic tool after installation:-

1.       Use the QuickBooks Tool Hub.

2.       Select QuickBooks Install Diagnostic Tool and wait for it to finish.

3.       Take note that the repair process may take up to 15–20 minutes.

4.       You should now restart QuickBooks and finish whatever you were doing before you got error 1310.

Reason 2: Inability to Access Folders

The privileges and access of each user profile should be carefully selected. For example, QuickBooks error 1310 occurs when a user account does not have sufficient privileges to finish an installation or upgrade.

Solution 2: Modify Windows' UAC settings

Turning off User Account Control UAC

UAC's primary responsibility is protecting the safety of all users. Safeguards the system and lessens vulnerability. To modify your UAC settings, please do the following: -

1.       To access the Run dialogue, press the Windows key plus R on your keyboard.

2.       Select OK after inputting "Control Panel."

3.       Access the User Accounts menu by clicking the User Accounts tab.

4.       Choose the option to Modify your security settings for this account.

5.       If you get a UAC prompt, select Yes to continue.

6.       To disable UAC, move the slider Never to Notify and click OK.

Reason 3: The installer for Microsoft Windows is not registered

As a built-in tool, Windows Installer makes setting up new software on your computer easy. Software developed for the Windows platform can be installed on the PC. If the Windows installation is not registered, users may see QuickBooks error 1310.

Solution 3: The fix is to re-register Microsoft's Windows Installer

MSIExec Screenshot

By activating Microsoft Windows Installer, Windows can run additional software. You must proceed in the following ways: -

1.       To access Windows' built-in search tool, just hit the Start button.

2.       After entering msiexec/unreg, hit the Enter key.

3.       To access Windows's search bar, simply hit the Start button.

4.       Press the enter key after typing msiexec/regserver.

5.       Repeat the QuickBooks installation process now.

Reason 4: Insufficient permissions for the Windows installer

To install QB on the system, the installer needs to have access to specific locations and permissions. The QuickBooks installer may not have the proper licences, leading to error 1310. The answer is to use the command prompt to provide yourself full administrative privileges.

Solution 4: The installation process can be given Administrative Privileges via the Command Prompt.

You must carry out the subsequent steps: -

1.       Select All Programs by clicking the Windows Start button.

2.       Click on the "Accessories" menu, then "Command Prompt" from the drop-down menu.

3.       Selecting Run as Administrator will now launch a new window.

4.       Allow full permission to the administrator.

5.       Substitute the folder name for Config.Msi in the error message.

6.       After that, hit Enter to close the CMD window.

7.       Attempt installing QuickBooks again.

Final Words

Quickbooks error 1310 prevents users from installing updates or new versions. The problem during QuickBooks installation can be fixed using one of the many tools available in the QuickBooks Tool Hub. If you need help you can contact us at +1800-615-2347. Our QuickBooks experts will assist you.
Location: Texas, USA

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