How to troubleshoot QuickBooks Error Code 6210?



It is widespread to face an Error when working with various software on various operating systems. For example, the QuickBooks Error, like Error 6210, can get irritating, which triggers while launching the company file. Although the website called Intuit regularly provides updates for getting rid of these kinds of errors, still the user can troubleshoot the error of damaged Windows components or misconfiguration in the app. 

QuickBooks error message 6210 0 Image


Generally, the QuickBooks Error 6210 triggers when the users are working in multi-user mode. It shows up when any user attempts to open the file of the company saved on that workstation that isn’t configured as the network's server. When Error 6210 of QuickBooks triggers, it displays the error message saying, “the file user is trying to launch isn’t available.” 

This blog will discuss Error 6210, its causes and symptoms, and the methods for resolving the error. 

Causes of Triggering the Error 6210 of QuickBooks

The main reason which triggers the QuickBooks Error 6210 are as follows:


  • The error triggers at the time of QuickBooks installation on windows. 

  • Incomplete installation of QuickBooks software & its features. 

  • Third-party or Windows firewall prevents the QuickBooks software from communicating with any other network workstation. 

  • The infections in the system have deleted or infected the installation files of QuickBooks.TLG and . ND files. 

  • In case the user lacks administrative access, which consists of the company file. 

Significant Points to remember before Fixing the Error 6210 of QuickBooks


  • Before troubleshooting the error, update the QuickBooks software to the latest available update. 

  • Verify that the company file is saved on the server & not any regular workstation. 

  • Next, scan the system using anti-malware and antivirus to remove any viruses. 

  • For some time, disable the third-party or windows firewall before launching the file of the company in multi-user. 

Methods to Resolve the QuickBooks Error 6210

Solution 1: Modify the name of .ND & .TLG files

Rename the and files and the tlg files Image 480x287


  • Press the keys “WIndows+E” to launch File manager & go to the installation directory of QuickBooks

  • Search for the files that contain a similar name to your company's file consisting of extensions “.ND” &. “TLG

  • Choose “Rename” by right-clicking on the files

  • Enter “.OLD” in the file name end. 

  • Make a new folder on the system's desktop and then copy the company file of QuickBooks to this new folder. 

  • Launch QuickBooks & double-tap to launch the file of the company from the new folder 

Solution 2: Launch the Database Server Manager of QuickBooks

  • Launch the Run Box by pressing the keys “Windows+R.”

  • Enter the box “Services.MSC

  • Click on “Enter” & then search for the “Database Server Manager” services of QuickBooks. 

Scan-Company-File-inQuickBooks Database Server Manager Screenshot


  • Choose the necessary services & select Restart. 

  • After each service gets restarted, try re-launching the company file.

Solution 3: Make and Launch a Sample file of the company locally on a workstation 

  • Launch the QuickBooks software & when the “No Company Open” window appears, choose the option “Open sample file.”

  • Choose any file of the company from the list.

  • If the QuickBooks software can operate sample files efficiently, go to the next troubleshooting step.

  • If the QuickBooks software is showing an error while operating a sample file, then first repair the QuickBooks desktop. 

Solution 4: Install the Clean Install Tool of QuickBooks again

  • Ensure backing up the data of QuickBooks

  • Operate the tools hub of QuickBooks by double-clicking on its icon and going to the tab “Program Installation issues.”

  • Select “Clean install tool” of QuickBooks & select the “I accept the license agreement ” option, & continue.

  • Choose the currently using QuickBooks version & OK.

Solution 5: Shut all processors of QuickBooks on the Host System

  • Press the keys “Ctrl+Shift+ESC” or choose Task Manager by right-clicking on the taskbar to launch Task Manager on Windows

  • Choose to end the task by right-clicking on QBDBMgr.exe, QBW32.EXE, and qbupdate.exe

  • Choose the option “Yes” on the confirmation window.

  • In the mode of Multi-user, launch QuickBooks & try re-accessing the file of the company from another system. 

Solution 6: Install and Open the File Doctor Tool of QuickBooks

  • Install the tool hub of QuickBooks & press the keys “Ctrl+J” to go to Downloads. 

  • Select the option “QuickBooksToolsHub.exe.”

  • Then, to allow the application to do modification, choose the option “Yes.”

  • Click “Next” & Install. Also, accept the agreement of the license by clicking on Yes. 

  • After completion of installation, choose the Finish button. 

  • Launch the tools hub of QuickBooks and select Run File doctor of QuickBooks present in the Company File Issues. 

Conclusion

The above blog has covered almost all the possible steps to fix QuickBooks Error 6210. Therefore, following the steps till the end ensures that Error 6210 will be resolved. However, if a user still faces the same Error 6210, it is suggested to contact the QuickBooks error support team.


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